Welcome to www.pis.com.bd By accessing the website of Positive IT Solution (পজিটিভ আইটি সল্যুশন), you agree to be bound by these foundational Terms & Conditions. Our mission is to "Make Everything Better" by serving as your reliable technology service partner.

1. Products and Services

• Scope of Offerings: We provide retail computer accessories, laptops, monitors, printers, networking products, as well as comprehensive digital solutions including domains, hosting servers, website development, and software/app development.

• Field Services: We offer on-site CCTV camera security installations and AC fitting for home and business clients, performed by our verified professionals.

• Service Area: Our physical delivery, service assembly, and on-site maintenance operations are primarily restricted to the Mymensingh Division, Bangladesh.

2. Purchasing and Payments

• Accepted Methods: We accept major Credit/Debit Cards (including Visa & Mastercard), Mobile NFC, and Checks.

• Order Fulfillment: Customers can utilize online appointments, structured order tracking, and In-Store Pickup at our physical retail location.

3. Warranty and Support

• Quality Assurance: All laptops, gaming PCs, and smart accessories are backed by local warranties and expert technical guidance where applicable.

• Service Requests: Customers requiring troubleshooting or repairs can access our Servicing Center or utilize the Raise a Complain feature directly through our website to initiate a service ticket.

4. Contact Information

• Operating Hours: Our store and support channels are active Sunday to Thursday, and Saturday, from 10:00 AM to 9:00 PM.

• Physical Address: 211, 1st Floor, Aloka Nadi Bangla Complex, 4 Rambabu Road, Mymensingh, 2200, BD.

• Direct Support: For technical assistance or inquiries, please contact our team via phone or WhatsApp at 01319-415501.

Note: This is a standard structural draft based on your business profile. It is recommended to have a legal professional review your final Terms & Conditions to ensure full compliance with regional e-commerce laws.